Whenever I read about CEOs in prominent companies shifting business strategies or making transformational changes in products, services, or operations with people, talent, and recruiting as a primary driver in...... Read More
Long before the internet, we did business with people we knew. The barber down the street. The farmer across the field. The tailor. The doctor. Everyone knew everyone else in...... Read More
A few months ago, I was sitting in a meeting. During that meeting, someone said: “Satisfied customers don’t refer.” Satisfied customers don’t refer. Only customers who’ve experienced something remarkable and...... Read More
Recruiters make hundreds of calls each week. During the course of any given day, we may have more conversations with voicemail systems than we do with actual people. We leave...... Read More
Management by exception is the practice of focusing only on those things that went wrong, and not concerning yourself with what went well or according to plan. And it’s a...... Read More
I can dig an awesome ditch. I have the skills, ability, and knowledge to dig a mighty awesome hole if I do say so myself. I’ve got mad shoveling skills...... Read More
We often wrestle with this very question post interview. Here’s the short and sweet answer. Yes is yes. No is no. Maybe is no. If there is any hesitation, don’t...... Read More
I’ve always wondered about this one. And I’m still lost. Today an article from Harvard Business Review came across the wire about why top young managers are in a non-stop...... Read More
As leaders, our words and actions can take on new meaning. If we aren’t careful, we can send unintended messages that damage our effectiveness and subvert morale. For example, take that...... Read More
There’s a formal job description that lists a bunch of bullet points and requirements – but if you are ready to make a difference by solving real business problems, please...... Read More